Details

Frequently Asked Questions

PLANNING YOUR VISIT

In what language(s) is the exhibition presented?

The exhibition is bilingual, to know what languages it is presented in, you must visit the host venue’s website.

How long does it take to visit the exhibition?

Visitors should expect to spend roughly an hour and a half (90 minutes) in STAR WARS™ Identities.

Are photography and filming permitted in the exhibition?

Yes. Visitors are welcome to take pictures and videos for personal use during their time in the exhibition. Please note, however, that both flash photography and the use of a tripod are prohibited. Media photography (and any photography for professional use) is prohibited unless authorized and accompanied by museum staff.

Will there be a shop selling exhibition merchandise?

Yes. The exhibition gift shop has a wide variety of Star Wars merchandise for sale, including exclusive STAR WARS™ Identities items. Bring the exhibition home with you! Returns and exchanges for product purchased at the exhibition’s venue boutique are to be done at point of purchase. Contact click here.

Can I buy STAR WARS™ Identities merchandise online?

Yes, go to shop.starwarsidentities.com. All of the products at the venue’s boutique are NOT necessarily available on the online shop. For more informations on merchandising click here.

Can I visit wearing my Stormtrooper costume?

Yes, but please note: while visitors of all ages are welcome to wear Star Wars-themed costumes to the exhibition, helmets or masks covering part or all of the face cannot be worn into the exhibition space. Leave these elements at home, or consult the venue's website for information pertaining to lockers or coat-check facilities.

Can I bring my lightsaber to the exhibition?

No it is not permitted. Out of consideration for other visitors, all replica weapons and other props are also forbidden inside the exhibition.

Can I visit in a wheelchair? Is there a place provided for stroller storage?

Please refer to the website of the host venue for information pertaining to on-site facilities and services.

ABOUT THE EXHIBITION CONTENT

Who is the exhibition for?

This exhibition has something for everyone. From kids to grandparents, from superfans to newbies, all visitors can explore what makes them who they are at STAR WARS™ Identities.

Do I need to have seen all the Star Wars movies to understand the exhibition?

No. STAR WARS™ Identities features clips from all the first six Star Wars films to offer plenty of context for newcomers to the saga.

Is the exhibition appropriate for very young children?

Clips from the films—including some with lightsaber duels—are part of the exhibition. Concerned parents can refer to their regional film classification system, or to visitor services at the host museum, for more guidance, but the exhibition has been designed to be enjoyed by visitors of all ages.

What is the scientific content of the exhibition?

STAR WARS™ Identities looks at the Star Wars films—and at what makes someone who they are—through the lens of the sciences of identity. This includes genetics, neuropsychology, health sciences, and psychology.

ABOUT TICKETING

Is it recommended to book tickets in advance?

Yes. Visitors wishing to avoid disappointment at the door are advised to book tickets in advance. You will be allotted a specific time to start your visit. Tickets can be purchased at the venue or online, and even printed out at home!

Why do I need to purchase tickets for a specific time?

There is a limit to the number of people who can visit the exhibition at once. By booking a start time for your visit, you guarantee yourself all the time and space you’ll need to enjoy STAR WARS™ Identities to its fullest.

What happens if I miss my time slot?

Visitors are responsible for arriving on time for the visit time indicated on their ticket. Make sure to leave extra time to avoid disappointment, including time to pick up your tickets, if applicable.

Is there a restriction to how long I can spend in the exhibition?

No. There’s a lot to see … take your time!

ABOUT YOUR STAR WARS™ IDENTITIES HERO

When will I receive my STAR WARS™ Identities Hero?

On the day of your visit, from a few minutes to a few hours after you’ve entered your email address.

I never received my STAR WARS™ Identities Hero via email. What can I do?

First, be sure to check the spam folder in your inbox. If it’s not there, it’s possible that the email address you entered at the exhibit was incorrect. Unfortunately, since we do not keep your data, it is impossible for us to retrieve it.

For more information, contact the venue nearest you, or send us an email.